ph698 Privacy Policy

1. Introduction

ph698 is committed to protecting the privacy and personal data of all users who access and use the ph698 online casino platform. This Privacy Policy sets out in detail the types of personal information that ph698 collects from you, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject under applicable Philippine law.

By registering an account with ph698 or by otherwise accessing or using the ph698 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the ph698 platform.

This Privacy Policy should be read alongside ph698's Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of the ph698 platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, ph698 is the personal information controller in respect of the personal data collected through the ph698 platform. ph698 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection law.

ph698 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations. If you have any questions or concerns regarding the processing of your personal data by ph698, you may contact the DPO using the contact details provided in Section 16 of this policy.

3. Data We Collect

ph698 collects the following categories of personal data from users of the platform:

3.1 Identity and Contact Data

• Full legal name;
• Date of birth;
• Gender;
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number.

3.2 Verification and KYC Data

• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for identity verification purposes;
• Source of funds documentation where required by anti-money laundering regulations.

3.3 Financial Data

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details (account name, account number, bank name) for BPI, BDO, and Metrobank transactions;
• Transaction history, including deposit and withdrawal records;
• Bonus and promotional credit history.

3.4 Gaming and Activity Data

• Game play history, including games played, wagers placed, and outcomes;
• Session duration and frequency of play;
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests);
• Customer support interaction records.

3.5 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Unique device identifiers;
• Log data, including access times and pages visited on the ph698 platform.

4. How We Collect Your Data

ph698 collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access and use the ph698 platform, including through cookies and similar tracking technologies (see Section 8);
• Third-party sources: Identity verification data from KYC service providers ; fraud prevention data from payment processors; and publicly available information where permitted by law.

5. How We Use Your Data

ph698 uses your personal data for the following purposes:

• To create and manage your ph698 player account;
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To deliver the games, features, and services available on the ph698 platform;
• To detect and prevent fraud, money laundering, and other illegal activity;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law;
• To administer bonuses, promotions, and loyalty programs;
• To provide customer support and respond to your enquiries;
• To send you service-related communications, including account notifications and security alerts;
• To send you marketing communications about ph698 promotions and offers, where you have consented to receive such communications;
• To monitor and enforce responsible gaming obligations, including applying deposit limits and processing self-exclusion requests;
• To improve the ph698 platform through analytics and user experience research;
• To comply with applicable legal and regulatory obligations.

6. Legal Basis for Processing

ph698 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and ph698, including account registration, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML/CTF obligations, gaming regulations, and tax reporting requirements;
• Legitimate interests: Processing necessary for ph698's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications and certain analytics activities. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Data

ph698 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph698 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements;
• Game providers: Licensed game software providers whose games are available on the ph698 platform, to the extent necessary to deliver those games to you;
• Fraud prevention and security services: Third-party providers engaged to detect and prevent fraud, money laundering, and other illegal activity;
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where ph698 is required by law to disclose your information;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by ph698, subject to confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ph698's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

8. Cookies & Tracking Technologies

ph698 uses cookies and similar tracking technologies on the ph698 platform to enhance your user experience, maintain your session, and collect analytics data. The following types of cookies are used:

• Essential cookies: Strictly necessary for the operation of the ph698 platform, including session management and security. These cookies cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to collect aggregated, anonymized data about how users interact with the ph698 platform, to help us improve the platform's performance and user experience;
• Preference cookies: Used to remember your settings and preferences on the ph698 platform, such as language and display preferences;
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and activity on the ph698 platform. These cookies are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph698 platform. For more information about managing cookies, refer to your browser's help documentation.

9. Data Security

ph698 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph698 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the ph698 platform;
• Two-factor authentication (2FA) options for player accounts;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While ph698 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. ph698 cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your ph698 account credentials.

10. Data Retention

ph698 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active ph698 account, plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements;
• KYC and verification documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by applicable law;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML regulations;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance purposes.

When your personal data is no longer required for the purposes for which it was collected, ph698 will securely delete or anonymize it in accordance with its data retention and disposal procedures.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph698:

To exercise any of these rights, please contact ph698's Data Protection Officer using the contact details in Section 16. ph698 will respond to your request within thirty (30) days of receipt. ph698 may request proof of identity before processing your request.

12. Children's Privacy

If you believe that ph698 may have inadvertently collected personal data from a person under the age of 21, please contact ph698 immediately using the contact details in Section 16 so that appropriate action can be taken.

13. International Data Transfers

ph698 primarily processes your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed by third-party service providers located outside the Philippines, for example where ph698 uses internationally hosted cloud infrastructure or engages overseas KYC verification providers.

Where such international transfers occur, ph698 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose data protection obligations equivalent to those required under Philippine law. ph698 will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

14. Third-Party Links

The ph698 platform may contain links to third-party websites or services. ph698 is not responsible for the privacy practices of those third parties and this Privacy Policy does not apply to any third-party websites or services. ph698 encourages you to review the privacy policies of any third-party websites you visit.

15. Changes to This Policy

ph698 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, ph698 will notify registered users via email or via a prominent notice on the ph698 platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the ph698 platform following notification of changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised policy, you must cease using ph698 and may request closure of your account.

16. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or ph698's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer, ph698
Email: [email protected]

ph698 aims to respond to all privacy-related enquiries within thirty (30) days. If you are not satisfied with ph698's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.